Privacy policy

What this privacy statement covers
This privacy statement only covers the processing of personal data by Bowaters Models (“we”, “our”, “us”) that we have obtained from data subjects accessing our website and from its provision of services and exercise of functions.

It does not cover the processing of data by any sites that can be linked to or from our website, such as PayPal, so you should always be aware when you are moving to another site and read the privacy policy on that website.

When providing us with any of your personal data for the first time, you will be asked to confirm that you have read and accepted the terms of this privacy policy. A copy of your acknowledgement will be retained for reference.

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Why we collect your personal data
Personal data may be collected from you during the order process.

Your personal data is collected and processed for the purposes of and in connection with the functions that we perform with regard to sales and ongoing marketing. The collection and processing of such data is necessary for the purposes of those functions.

Bowaters Models as data controller
Bowaters Models is the data controller in respect of any personal data individuals placing orders though our website or directly with us at public and private events.

Legal basis for processing
The GDPR requires that data controllers and organisations that process personal data demonstrate compliance with its provisions. This involves publishing our basis for lawful processing.

As personal data is processed for the purpose of the sale of Bowaters Models’ products, our legal basis for the processing of personal data as listed in Article 6 of the GDPR is as follows:

6(1)(a) – the data subject has given consent to the processing of his or her personal data for one or more specific purposes

6(1)(b) – processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

6(1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject

Please note that not all of the above legal bases will apply for each type of processing activity that we may undertake. However, when processing any personal data for any particular purpose, one or more of the above legal bases will apply.

We may seek your consent for some processing activities, for example for sending out invitations to you to events. If you do not give consent for us to use your data for these purposes, we will not use your data for these purposes, but your data may still be retained by us and used by us for other processing activities based on the above lawful conditions for processing.

Information that we may need to send you
We may need to send you information regarding updates to your order. This can include and is not limited to any changes we may need to make to it, any issues that arise during production or any delays after the order has arrived with us.

We may also send you technical alerts, such as ensuring that your information is up to date or pertinent (non-marketing) website information.

We will not send you generic information regarding our products nor those of any associated companies, unless you have specifically signed up and agreed to receive this information.

How we protect your personal data
The personal data we hold may be held as an electronic record on data systems managed by Bowaters Models or as a paper record.

These records are only accessed, seen and used as required and/or permitted by law by staff who need access to personal data so they can do their jobs and other partner organisations under data sharing agreements.

The security of the data is assured through the implementation of Bowaters Models’ policies on information and records management.

We make every effort to keep your personal information accurate and up to date, but in some cases we are reliant on you as the data subject to notify us of any necessary changes to your personal data. If you tell us of any changes in your circumstances, we will update the records with personal data you choose to share with us.

We will keep personal data for no longer than necessary, usually the lifetime of the product in line with our support process.

Sharing personal data
We may share information, where necessary, to prevent, detect or assist in the investigation of fraud or criminal activity, to assist in the administration of justice, for the purposes of seeking legal advice or exercising or defending legal rights or as otherwise required by the law.

Where the data is used for analysis and publication by a recipient or third party, any publication will be on an anonymous basis, and will not make it possible to identify any individual. This will mean that the data ceases to become personal data.

We may publish your name alongside any review or media that you give us permission to publish on our website.

Your rights
Right to rectification and erasure
The GDPR extends and strengthens your rights as a data subject. Under the GDPR you have the right to rectification of inaccurate personal data and the right to request the erasure of your personal data. However, the right to erasure is not an absolute right and it may be that it is necessary for us to continue to process your personal data for a number of lawful and legitimate reasons.

Right to object
You have the right in certain circumstances to ask Bowaters Models to stop processing your personal data in relation to any Bowaters Models service. As set out above, you can decide that you do not wish to receive information from Bowaters Models about matters of policy affecting education, training and workforce. However, the right to object is not an absolute right and it may be that it is necessary in certain circumstances for Bowaters Models to continue to process your personal data for a number of lawful and legitimate reasons.

If you object to the way in which Bowaters Models is processing your personal information or if you wish to ask Bowaters Models to stop processing your personal data, please contact Bowaters Models directly. However, if we do stop processing personal data about you, this may prevent Bowaters Models from providing the best possible service to you.

Data Portability
The GDPR sets out the right for a data subject to have their personal data ported from one controller to another on request in certain circumstances. You should discuss any request for this with Bowaters Models.

You can also contact the Information Commissioner if you have a complaint about our processing of your personal data:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Collection and use of data from website users
When you access Bowaters Models’ website, small amounts of information are sometimes placed on your device, including small files known as cookies. These pieces of information are used to improve services for you. For example, we use a series of cookies to monitor website speed and usage, as well as to ensure that any preferences you have selected previously are the same when you return to our website.

Google Analytics for example stores information about what pages you visit, how long you are on the site, how you got here and what you click on. Personal information (e.g. your name or address) is not however collected or stored so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Full details on the cookies set by Google Analytics are published on the Google website. Google also publishes a browser add-on to allow you to choose that information about your website visit is not sent to Google Analytics.

On a number of pages we use ‘plug ins’ or embedded media. For example, we might embed YouTube videos in pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

We will not use cookies to collect personal data about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please be aware that restricting cookies may impact on the functionality of our website.